There are many express bus companies that operate the Sungai Nibong Bus Terminal, Penang to Kuala Lumpur route, however, not many express buses depart from Georgetown. If I were to take the express bus from Sungai Nibong, I would have to incur additional cost and time.
Eventually, I found a bus travel company that picked up passengers at Komtar, located about 5-minute taxi ride from my hotel. The pick-up point is at street level and a short distance from Maybank Komtar. See the location map below.
I booked the Penang to Kuala Lumpur bus ticket from New Asian Travel (aka Newsia Express). The one-way bus ticket from Komtar to TBS costed MYR38.
The express bus was a 27-seater KPB Signature Class. The seats were spacious and interior was clean and tidy because no food and drink were allowed onboard.
After departing from Komtar, the bus made a stop at Sungei Nibong to pick up other passengers before proceeding to Kuala Lumpur (Terminal Bersepadu Selatan). The entire journey from Komtar to TBS took about 5.5 hours, including a couple stops in between for toilet breaks.
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